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Anyone get $500 back from Cat recently?


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4 hours ago, Crnr2Crnr said:

spent two minutes on Facebook this morning... sounds as though some RXC's got cancelled as well.  

Is that in addition to the ones that were already cancelled?  I get supply chain snafu's, but I don't get the complete lack of communication from Cat.

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29 minutes ago, p51mstg said:

Is that in addition to the ones that were already cancelled?  I get supply chain snafu's, but I don't get the complete lack of communication from Cat.

idk specifically... but be glad you don't work in their customer service or PR dept.  several folks saying the rep's weren't returning calls.  it looks bad, and they're going to own it from people that got cancelled.

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The lack of communication thing seems unnecessary.  Pick up the phone, explain to the dealer or customer that the snowmobile ain't coming, say goodbye.  

However if my order got cancelled I wouldn't feel the need to call cat and bitch or demand an explanation.  It is what it is move on.  Be glad you found out in June and not January or February.

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