Jump to content

"We couldn't complete the updates, Undoing changes"


irv

Recommended Posts

I keep getting this message day after day, and it won't do the updates? Anyone else have this? I have Windows 10 and would sure like some help solving this PIA thing!!

Link to comment
Share on other sites

58 minutes ago, irv said:

I keep getting this message day after day, and it won't do the updates? Anyone else have this? I have Windows 10 and would sure like some help solving this PIA thing!!

Hey Irv,

It's likely that one of the updates is corrupted and that is causing the issue. The Windows update cache will need to be cleared.

Instructions:

Where it says below to open the command prompt, make sure you run it as an administrator. Type "cmd" into the search bar, right click on "command prompt" and click "run as administrator". Click "yes" at the prompt.

Quote

The first step is to temporarily turn off the Windows Update service (to stop background downloads). Open the Command Prompt, type the 


net stop wuauserv

 command and press Enter.

Open File Explorer and go to View > Folder Options. Select the Show hidden files, folder, and drives radio button and click on Apply to enable the display of hidden files on your computer. 

Once done, navigate to C:\Windows\SoftwareDistribution\Download and then delete the content of the Download folder.  Note: Delete EVERYTHING in the download folder.

Open a new Command prompt window and run the 


net start wuauserv

 command to restart the Windows Update service. 

http://ccm.net/faq/2471-how-to-purge-the-windows-update-cache

Then I would reboot the computer and run Windows Update. 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Trying to pay the bills, lol



×
×
  • Create New...