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2 hours ago, steve from amherst said:

My volume is frozen . It's shut off and I cannot turn it on . Any ideas?

Without knowing how much you know, start out easy like making sure everything is plugged in? Right click on volume setting (lower right and let Microsoft do a fix/repair) Is you mute button depressed? What OP system do you have? I have seen on mine in the lower right corner an X through the volume but after checking out a vid, sound is there. Not sure why, but it has happened a few times now. Do a Google search with your operating system. Reboot like has been suggested. Check your volumer knobs on your speakers/amp/booster.

Good luck. 

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